my apple id is locked, i can’t get in to my emails using that account and, i don’t know my security questions. what do i do?

my apple id is locked, i can’t get in to my emails using that account and, i don’t know my security questions. what do i do?


it was my account on my ipod and i want to move it to my phone along with the account i’m currently using.

iPod Touch (6th Gen)

Posted on Sep 10, 2019 6:47 PM

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Question marked as Top-ranking reply

Posted on Sep 10, 2019 8:23 PM

contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



1 reply
Question marked as Top-ranking reply

Sep 10, 2019 8:23 PM in response to aburgos28

contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



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my apple id is locked, i can’t get in to my emails using that account and, i don’t know my security questions. what do i do?

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