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My phone says unable to check for update

How do I fix my phone if I try to update my phone and it says “ Unable to check for Update “ “An error occurred while checking for a software update “ “ cancel “ “ try again “

but nothing works .

iPhone XR

Posted on Sep 10, 2019 11:22 PM

Reply
3 replies

Sep 11, 2019 5:53 PM in response to exclusivenoe

Hello exclusivenoe!  


Thanks for reaching out to the Apple Support Communities. I see that you’re encountering an error in updating your iPhone. I know how important it is to have the iOS on your iPhone up-to-date. Based on the errors that you’re seeing, if you’re trying to update over-the-air (using Wi-Fi), follow the steps in this article: Get help with over-the-air iOS updates


If you continue to have issues updating over-the-air, you can also update your iPhone using a computer with the latest version of iTunes. Follow this article to see how: Update your iPhone, iPad, or iPod touch


Cheers!  

Sep 11, 2019 10:10 PM in response to exclusivenoe

Make an appointment at the Apple Genius Bar for service. If you need to find an Apple Store - Find a Store - Apple. Also, see How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD).


"Your Apple-branded or Beats-branded hardware product (“Product”) is warranted against defects in materials and workmanship for a period of ONE (1) YEAR from the date of original retail purchase (“Warranty Period”) when used in accordance with Apple`s user manuals (refer to www.apple.com/support/country). Under this warranty, you will be able to direct your claims to Apple even in situations where you purchased the Apple Product from a third party.” [Apple One (1) Year Limited Warranty – Accessory - For Apple and Beats Branded Products Only.]


My phone says unable to check for update

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