How can I remove a sender from being labeled as junk? Is there a blocked list I can edit?
I do not have one of their prior emails - they MAY have emailed me a year ago or more.
I tried to create a rule, but the "Inbox" option after "Move To" is grayed out.
Thanks.
iMac Pro
I don't think there is a blocked senders list, at least I haven't been able to find one. Did the rule you tried to create look like the one below? If you click the dropdown menu on the mailbox, can you choose another mailbox beside the Inbox?
If the e-mails aren't brown/tan, then your e-mail provider may have marked them as junk, which would explain why the not junk option isn't there. Try going to the e-mail provider's website to see if you can adjust the junk settings there.
If they are brown/tan, go to Mail/Preferences/Junk Mail and click Reset at the bottom left.
I don't think there is a blocked senders list, at least I haven't been able to find one. Did the rule you tried to create look like the one below? If you click the dropdown menu on the mailbox, can you choose another mailbox beside the Inbox?
If the e-mails aren't brown/tan, then your e-mail provider may have marked them as junk, which would explain why the not junk option isn't there. Try going to the e-mail provider's website to see if you can adjust the junk settings there.
If they are brown/tan, go to Mail/Preferences/Junk Mail and click Reset at the bottom left.
Have you tried adding them to the Contacts application?
Yes, but still going to junk.
How can I view my blocked senders list?
How to unjunk a sender (w/out having one of their prior emails)?
