You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to dispute Apple Card transaction

I was charged for seeing a movie yesterday on my Apple Card at a theater near my work though thhis never happened. I need to dispute the transaction but don’t see a way of doing this. I’m very close to canceling the card.

Posted on Sep 11, 2019 1:11 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 11, 2019 1:36 PM

See the following from See your Apple Card spending history - Apple Support


How to report an issue

Watch the video to learn how you can report an issue 24/7 >


To report an issue with a transaction, follow these steps:


  1. Open Wallet on your iPhone and tap Apple Card.
  2. Tap a recent transaction in Latest Transactions, or scroll down to the current year, then choose a month and tap the transaction you want to review.
  3. Tap Report an Issue, then choose an issue under Issue With.


If you think the spend category, merchant name, or location is wrong,

tap Incorrect Merchant Info and Apple will review the information. You

can also tap Charge Dispute, Unknown Transactions, or Other Issue to

message an Apple Card Specialist.

1 reply
Question marked as Top-ranking reply

Sep 11, 2019 1:36 PM in response to rexmas

See the following from See your Apple Card spending history - Apple Support


How to report an issue

Watch the video to learn how you can report an issue 24/7 >


To report an issue with a transaction, follow these steps:


  1. Open Wallet on your iPhone and tap Apple Card.
  2. Tap a recent transaction in Latest Transactions, or scroll down to the current year, then choose a month and tap the transaction you want to review.
  3. Tap Report an Issue, then choose an issue under Issue With.


If you think the spend category, merchant name, or location is wrong,

tap Incorrect Merchant Info and Apple will review the information. You

can also tap Charge Dispute, Unknown Transactions, or Other Issue to

message an Apple Card Specialist.

How to dispute Apple Card transaction

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.