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Level 1

4 points

Non-required in-app purchases

I’ve opened the stellar sky app on my iPhone 6s and the screen was freezed for about 15 second because of in-app advertise.

After 15 sec, this app was mistakenly purchased for 999₽.

I didn’t planned to use this app...also I even haven’t open it after purchase...I want a full refund.

apple pat was accepted purchase when my finger even wasn’t on a button to accept purchase

Posted on Sep 11, 2019 1:18 PM

Best reply

Level 10

728,381 points

Posted on Sep 11, 2019 2:05 PM

Click here and ask the iTunes Store staff for a refund, or if you got an email receipt, use the 'Report a Problem' link in it.

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