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User profile for user: MeeceIT
MeeceIT Author
User level: Level 1
46 points

Reset Password Nearly a Dozen Times, Still Not Able to Log In to iTunes Store on Mac.

I have reset my password about a dozen times in the past few days, and each time it sends me an email confirmation. I then try to log in to the iTunes Store, for example, on my Mac, and it does not accept the new, CORRECT password.


I know it is working and correct, because I was able to log in to my account to create this thread. I assume it is one of Apple's many software glitches, but this is getting really old.


For security reasons, I put down 'example@gmail.com'.


Help, please.

Posted on Sep 11, 2019 10:25 PM

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User profile for user: Kappy
Kappy
User level: Level 10
361,885 points

Posted on Sep 11, 2019 10:36 PM

For Problems With Your Apple ID


  1. Forgot iCloud Password
  2. Forgot Apple ID
  3. iForgot Password - Apple ID
  4. iForgot UserName - Apple ID
  5. Apple ID Password Change
  6. Apple ID Name Change
  7. Apple ID - Apple Support
  8. Manage your Apple ID primary, rescue, alternate, and notification email addresses
  9. About your Apple ID email addresses
  10. Get help with Apple ID
  11. Contact Apple for help with Apple ID account security - Apple Support
  12. What to do after you change your Apple ID email address or password - Apple Support


Reset Security Questions


Contact Apple for help with Apple ID account security

If you forgot the answers to your Apple ID security questions - Apple Support


You may need to reach Apple’s Account Security department. If you cannot find your country or are not able to call, then complete this form and send it to them.


Try using Apple's iForgot service. If it says they don't have sufficient information, you need to contact Apple's Account Security team. To reach them, click here and pick a method; if you can't use any of the ones listed, fill out and submit this form.


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2 replies
Question marked as Top-ranking reply
User profile for user: Kappy
Kappy
User level: Level 10
361,885 points

Sep 11, 2019 10:36 PM in response to MeeceIT

For Problems With Your Apple ID


  1. Forgot iCloud Password
  2. Forgot Apple ID
  3. iForgot Password - Apple ID
  4. iForgot UserName - Apple ID
  5. Apple ID Password Change
  6. Apple ID Name Change
  7. Apple ID - Apple Support
  8. Manage your Apple ID primary, rescue, alternate, and notification email addresses
  9. About your Apple ID email addresses
  10. Get help with Apple ID
  11. Contact Apple for help with Apple ID account security - Apple Support
  12. What to do after you change your Apple ID email address or password - Apple Support


Reset Security Questions


Contact Apple for help with Apple ID account security

If you forgot the answers to your Apple ID security questions - Apple Support


You may need to reach Apple’s Account Security department. If you cannot find your country or are not able to call, then complete this form and send it to them.


Try using Apple's iForgot service. If it says they don't have sufficient information, you need to contact Apple's Account Security team. To reach them, click here and pick a method; if you can't use any of the ones listed, fill out and submit this form.


Reply

Reset Password Nearly a Dozen Times, Still Not Able to Log In to iTunes Store on Mac.

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