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Child in app purchases

My 9 year old son made unauthorized purchase in a Brawl Stars game. The credit bought was not used yet, can I cancel the purchase?

how do I prevent future purchasing?

Posted on Sep 13, 2019 3:42 AM

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Question marked as Top-ranking reply

Posted on Sep 13, 2019 3:59 AM

Hi,

You will need to contact iTunes support in regards to asking for a refund. Follow this link to get in touch with them - https://support.apple.com/itunes


Parental controls on iCloud are a great way to prevent any unwanted purchases on your Child's devices. You can read more and learn how to set it up here - https://support.apple.com/en-gb/HT201304#prevent-purchases

1 reply
Question marked as Top-ranking reply

Sep 13, 2019 3:59 AM in response to eranliam

Hi,

You will need to contact iTunes support in regards to asking for a refund. Follow this link to get in touch with them - https://support.apple.com/itunes


Parental controls on iCloud are a great way to prevent any unwanted purchases on your Child's devices. You can read more and learn how to set it up here - https://support.apple.com/en-gb/HT201304#prevent-purchases

Child in app purchases

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