I have a new mobile phone number and cannot remove / delete my old phone numbet as iMessage phone numbet. Can you help me solve that problem?
How can I remove / delete an iMessage phone number that I cannot use anymore?
iPhone 7 Plus
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How can I remove / delete an iMessage phone number that I cannot use anymore?
iPhone 7 Plus
See if anything here helps.
FaceTime and iMessage - Link your phone number and Apple ID for use with
iMessage on your iPhone or online - Deregister
If you are signed out of Messages/FaceTime and can't remove the number, contact Apple ID Support.
Apple Support by e-mail or chat Work through the screens to get a chat option. You may need to pick a problem that is slightly different than yours to get a chat option.
Or fill out and submit this form. The form is for iTunes, but it will get passed to the ID Support section.
Dear Eric,
Thank you for your reply.
Problem is that I don't find the way to remove that phone number.
The number I need to delete is not selectable and the icon close to it, is a question mark (not a delete icon).
Would you have an idea on how to proceed?
Looking forward to your reply.
Thank you.
Sign out of Messages/FaceTime. Log into your Apple ID and remove the phone number. Wait a while for the change to sync. Sign into Messages/FaceTime.
You are welcome. Have you tried adding the new number to your ID to see if you can then remove the old number. After adding the new number, you may need to log out of the link and back in.
Yes, I did try it.
Remains impossible to delete / remove the old number ...
I have a new mobile phone number and cannot remove / delete my old phone numbet as iMessage phone numbet. Can you help me solve that problem?