ASDF keys not working - 2012 Macbook pro 15 Retina

My ASDF keys suddenly stopped working.

Posted on Sep 13, 2019 6:46 AM

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3 replies

Sep 13, 2019 6:47 AM in response to funkyronster

#9

Here is what I think is a possible solution, having read every other possible solution - dirty keys, accesibility settings, PRAM etc - nothing worked for me.

Specifically my fault is the same - the ASDF keys only, but I think others may be affected as well.

I found that the keys would occasionally work if pressed hard. Sometimes. then the problem went away for a few weeks, and then came back.

I think it's old age! My 2012 pro is now over 6 years old. It can't really be software if they work when pressed hard sometimes, and it can't be dirt if all 4 keys go together.

Don't laugh, but this is what I did. I placed the palm of my hand over the ASDF keys and pressed firmly, slowly and gently, hard enough to flex that area of the keyboard. It worked!

When I did this, I noticed that at that time my MBP was quite warm. I had been using it a lot. I am not a techie, but I do know that the keyboard has some sort of matrix circuit that senses what keys are being pressed. My theory is that with constant heat expansion and contraction over many years, this mechanism of contacts gets old and eventually under certain circumstances, a section of it goes intermittent. Applying some pressure to the area seems to have remade the connections, because these 4 keys came back to life immediately. And it is still working fine.

I suspect that a new keyboard will be needed eventually - nothing lasts forever. But this "fix" worked for me.


Sep 13, 2019 8:07 AM in response to funkyronster

funkyronster wrote:
My ASDF keys suddenly stopped working.



Take it in for repair—

In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment


Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/

Outside the USA

https://locate.apple.com/country


as an alternative or interm fix you can try an external keyboard.

BestBuy has a liberal 15 day return policy on electronics/keyboards etc. if you want to try it.

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ASDF keys not working - 2012 Macbook pro 15 Retina

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