You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
I'm on the iPhone Upgrade Program and pre-ordered an iPhone 11 Pro Max for Apple Store pick up. Is it mandatory to turn in your old iPhone when picking up the new iPhone, or can I mail it in a couple days later?
iPhone XS
If you are doing in-store pickup, I believe you will be asked to turn over the phone at the time you get your new phone.
I could be wrong on that, so for a definitive answer, you should ask Apple directly to be sure.
If you are doing in-store pickup, I believe you will be asked to turn over the phone at the time you get your new phone.
I could be wrong on that, so for a definitive answer, you should ask Apple directly to be sure.
jkleinsc1 Said:
"Is it mandatory to turn in your old iPhone when picking up the new iPhone, or can I mail it in a couple days later?"
-------
Contact Apple Support:
For a quick, upfront answer, contact Apple Support directly. They'll give you an answer right upfront. 🙂
***Info on Contacting Apple:
USA: 1(800)MY-APPLE
iPhone Upgrade Program Store Pickup and Return of Current iPhone
