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headphones no longer recognised

Since upgrading to IOS 12.4.1 both iPad and iPhone 7 say accessory not supported when I try to use my Apple headphones with the lightening converter I got when I bought them. This is Apple kit. What is going on? Help?!!!

iPhone 7

Posted on Sep 14, 2019 8:31 AM

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Question marked as Top-ranking reply

Posted on Sep 14, 2019 7:19 PM

It may have failed, it has four chips in it.

4 replies

headphones no longer recognised

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