limited warranty

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limited warranty

Does the limited warranty cover screen scratches and also cracked screens?

iPhone XS Max

Posted on Sep 14, 2019 1:36 PM

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Answer 1

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lobsterghost1

Level 10

142,628 points

Sep 14, 2019 2:24 PM in response to johnnyblack15

No. Scratches and screen cracks are considered Accidental Damage and are not covered by the standard Apple Warranty.

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Answer 2

Sep 14, 2019 1:39 PM in response to johnnyblack15

No

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Answer 3

y_p_w

Level 6

17,654 points

Sep 14, 2019 2:12 PM in response to johnnyblack15

Generally no if those are a matter of accident or environmental conditions. Occasionally cracked glass is a result of a covered defect. Scratches are almost universally seen as accidental damage.

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limited warranty

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