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Level 1

4 points

Can’t connect to my server

I can’t update my WhatsApp my phone keeps saying you can’t connect to server,an unknown error occurred

iPhone 6s Plus

Posted on Sep 15, 2019 2:40 AM

Top-ranking reply

Level 10

684,651 points

Posted on Sep 15, 2019 6:27 AM

Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Try a forced restart.

If necessary

Do a backup and try a factory reset. Then restore from your backup.

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