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When I try to add a card to Apple Wallet, I get the "This iCloud account cannot be used for Apple Pay"

Dear all,


I have been able to use ApplePay in my previous phone, that got lost. Now, with the iPhone 7 I cannot add a card to Wallet - I get the "This iCloud account cannot be used for Apple Pay" message.


I am almost 16 years old, and live in Poland. Do you have any suggestions on what might be wrong with the process?


K.

iPhone 7

Posted on Sep 15, 2019 2:41 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 15, 2019 2:47 AM

Hi,



If you can't add a card to Wallet to use with Apple Pay, check Apple Pay on the System Status page. If there's an issue, try to add a card again after the issue is resolved.

If there is no issue, follow these steps to make sure you can add a card to Wallet:

Apple Pay isn't available for children under 13. Age varies by country and region. In order to send and receive money with Apple Pay or receive the Apple Cash card, you must be at least 18 years old and a resident of the United States. These services are provided by Green Dot Bank, Member FDIC. Learn more about about sending and receiving money.  


HT205630


Contact Apple Support

1 reply
Question marked as Top-ranking reply

Sep 15, 2019 2:47 AM in response to klara288

Hi,



If you can't add a card to Wallet to use with Apple Pay, check Apple Pay on the System Status page. If there's an issue, try to add a card again after the issue is resolved.

If there is no issue, follow these steps to make sure you can add a card to Wallet:

Apple Pay isn't available for children under 13. Age varies by country and region. In order to send and receive money with Apple Pay or receive the Apple Cash card, you must be at least 18 years old and a resident of the United States. These services are provided by Green Dot Bank, Member FDIC. Learn more about about sending and receiving money.  


HT205630


Contact Apple Support

When I try to add a card to Apple Wallet, I get the "This iCloud account cannot be used for Apple Pay"

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