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My iPad hasn’t worked since last update. Want to delete it.

My apple ipad isn’t working since the last update. Would like to delete update. How can I do it?

Posted on Sep 15, 2019 6:53 AM

11 replies

Oct 19, 2019 6:04 PM in response to kisdunn

No one here can fix anything.

This is an Apple product user to user technical troubleshootng and support community.

We are, largely, just Apple product users, just like you.

No one from Apple that can help participates in these user to user Apple product support communities.

What model iPads are these that you own?

If they are 5-year old iPads, it maybe possible the batteries may well be failing.

I would seriously advise bringing both your iPads, power/charge blocks and charging cables into your nearest, “local” Apple Store for diagnosis, evaluation and potential options.

Sep 15, 2019 11:12 AM in response to kb1951

Since the update the only way I can get it to turn on is by pressing both buttons at the same time. Very sporadic though. Yesterday it worked most of the day but not at all since this morning. Large battery shows in center of screen. Appears to be dead battery. But twice last week showed full green battery!? Like I said no problem till update.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPad hasn’t worked since last update. Want to delete it.

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