iPhone X touch screen is not working

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ThisIsFarzad Author

Level 1

8 points

iPhone X touch screen is not working

Hi,

My iPhone X touch screen is not working, it's like something is holding the camera button on lock screen.

It's Like that it's frozen on 3D touch.

thanks

iPhone X

Posted on Sep 15, 2019 10:20 AM

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Answer 1

Top-ranking reply

ProustGiulio

Level 10

208,596 points

Sep 15, 2019 10:29 AM in response to ThisIsFarzad

See this support guide:--> Get help with the display on your iPhone, iPad, or iPod touch - Apple Support

If you get no help, see if your device is eligible for this repair program:--> iPhone X Display Module Replacement Program for Touch Issues - Apple Support

Shouldn't be this case, have your device inspected at an Apple Store or AASP:--> Apple – Location Selector

Regards

Giulio

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Answer 2

ThisIsFarzad Author

Level 1

8 points

Sep 15, 2019 11:29 AM in response to ProustGiulio

Hi,

Thanks for your respond but these things you're saying are too general, I'm living in Iran right now and there's no trusted Apple Store here, I've almost rebooted my device thousand times it's not going to fix and also I can't get connected to iTunes because it needs my confirmation as a passcode and I touch is not working.

like iPhone X is the worst iPhone that is ever made...

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Answer 3

Sep 15, 2019 11:31 AM in response to ThisIsFarzad

Apple doesn't do service in Iran.

You'll need to find some third party service to help you.

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Answer 4

ThisIsFarzad Author

Level 1

8 points

Sep 15, 2019 11:34 AM in response to QuickTimeKirk

I already know that, someone said it's a hardware problem but I actually don't trust them I've to wait until next month to get back to were I live but that's too long I need my info...

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iPhone X touch screen is not working

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