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Can't update because the computer says I need to update. Refuses to download updates without being updated first. Actually, I don't seem to be able to do much of anything without updating.
Notification to update to Mojave, but can't get update without updating.
Any pointers will be welcome.
How to upgrade to macOS Mojave - Apple Support
How to upgrade to macOS High Sierra - Apple Support
Before upgrading make a full back up of your Mac.
Check that third party apps you use have updates available for the new OS.
Check that your printers/ scanners etc have updated drivers and software available for the new OS.
How to upgrade to macOS Mojave - Apple Support
How to upgrade to macOS High Sierra - Apple Support
Before upgrading make a full back up of your Mac.
Check that third party apps you use have updates available for the new OS.
Check that your printers/ scanners etc have updated drivers and software available for the new OS.
OS X v. 10.8.5 MacBook Air 13" mid-2012
The computer had not been used for an extended period of time. Trying to get it up to usable condition.
Didn't want to proceed without checking with more informed folks. My guess was to back up data and do a factory reset hoping the updates would be a part of the reset process.
The App Store Updates section only informs you of updates for the OS you are running. Going from
one OS to another is called an upgrade, your MacBook Air can upgrade to High Sierra or Mojave, please click on the blue links above, you do not need to install El Capitan first.
Writing an effective Apple Support Community Question - Apple Community
Updating what on what? Read the above and restate your problem with the necessary info.
What system are you trying to upgrade to: Mojave? You will have to upgrade to El Capital first: How to upgrade to OS X El Capitan - Apple Support. Then you can upgrade further to Mojave.
This link will take you to the El Capitan download on the App Store: Get El Capitan
Right now it's v10.8.5. I can't connect with anything using Safari, not even Mozilla to get Firefox or Google to get Chrome. It finds no updates when I click into the App Store which is absurd.
He is on 10.8.5 Mountain Lion he does not need El Capitan as a bridge to High Sierra or Mojave.
10.8.5 is the minimum required, if he asks for El Capitan he will be refused.
Can't update because the computer says I need to update.
