This backup has been stuck for 2 hours in the same spot? What can be wrong?

I am doing a backup and its been stuck for over 2 hours in the same section.

Posted on Sep 15, 2019 5:37 PM

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Posted on Sep 16, 2019 4:31 PM

Hi Kimberly_287,


Thanks for using Apple Support Communities. It sounds like you’re having trouble backing up to iCloud. I’m happy to help. You’ll want to follow the steps in the article below:


If you can't back up to iCloud or restore from iCloud backup failed - Apple Support


Let me know if that helps.


Take care.

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Question marked as ⚠️ Top-ranking reply

Sep 16, 2019 4:31 PM in response to Kimberly_287

Hi Kimberly_287,


Thanks for using Apple Support Communities. It sounds like you’re having trouble backing up to iCloud. I’m happy to help. You’ll want to follow the steps in the article below:


If you can't back up to iCloud or restore from iCloud backup failed - Apple Support


Let me know if that helps.


Take care.

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This backup has been stuck for 2 hours in the same spot? What can be wrong?

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