Accidental damage
I have just bought it 3 weeks ago. But I accidentally damage it. Can I make an exchange for that or not?
Mac Pro
I have just bought it 3 weeks ago. But I accidentally damage it. Can I make an exchange for that or not?
Mac Pro
Accidental damage is not covered by your regular warranty; if you purchased Applecare +, accidental damage will be covered with a service charge.
And no, you cannot exchange it - it can be fixed with Applecare +. Or, you can pay to have it fixed.
Accidental damage is not covered by your regular warranty; if you purchased Applecare +, accidental damage will be covered with a service charge.
And no, you cannot exchange it - it can be fixed with Applecare +. Or, you can pay to have it fixed.
Hi,
As far as I know, if you are still under AppleCare, AppleCare+, or the 1 year manufacturer's warranty and you have a broken screen AND another issue that is covered under warranty, Apple will actually replace your device for free — IF the other issue is not in any way connected to the screen break.
Try to contact Apple support.
https://support.apple.com/en-us/HT201232
Accidental damage