You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Payment

Why am I being charged for apps I don’t have

iPhone XR

Posted on Sep 16, 2019 6:56 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 16, 2019 8:31 AM

Do you have a subscription that you haven't cancelled? See: View, change, or cancel your subscriptions - Apple Support


If that doesn't help, the following has a number of items to check and also includes instructions on how to contact Apple Support if needed: If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support

3 replies
Question marked as Top-ranking reply

Sep 16, 2019 8:31 AM in response to jahsheena208

Do you have a subscription that you haven't cancelled? See: View, change, or cancel your subscriptions - Apple Support


If that doesn't help, the following has a number of items to check and also includes instructions on how to contact Apple Support if needed: If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support

Sep 16, 2019 10:10 AM in response to jahsheena208

Then see the following which has a number of items to check and also includes instructions on how to contact Apple Support if needed: If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support


Also, if the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


Payment

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.