iPhone - Merge calls not working
I am using an iPhone 6S OS Version 12.4.1. for some reason the Merge Call or Add a call is not working. I click on Add a call and select the person and when i press merge it doesn't work. Any help?
iPhone 6s
Question marked as
Have you followed ALL the steps provided here?:
Start a conference call
With GSM, you can set up a conference call with up to five people (depending on your carrier).
Note: Conference calls may not be available if your call is using VoLTE (Voice over LTE) or Wi-Fi calling.
- While on a call, tap Add Call, make another call, then Tap Merge Calls.
- Repeat to add more people to the conference.
- During the conference call, do any of the following:
- Talk privately with one person: Tap "i" in circle, then tap Private next to the person. Tap Merge Calls to resume the conference.
- Add an incoming caller on the same line: Tap Hold Call + Answer, then tap Merge Calls.
- Drop one person: Tap "i" in circle next to a person, then tap End.
- next to a person, then tap End.
Extracted from:--> While on a call on iPhone - Apple Support
If you still can't add a call, please contact your carrier and see if they can help you.
Regards
Giulio