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Apple Teacher badge questions don't align with actual app use

Does anyone else notice that Apple Teacher badge questions don't always line up to the current version of the app? Sometimes I'm "ordering" questions or "selecting all that apply", but the steps/options do not match up with what's actually happening.

Posted on Sep 16, 2019 12:49 PM

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2 replies

Sep 17, 2019 10:08 AM in response to lkdowden

Hey there lkdowden,


Thanks for reaching out to Apple Support Communities. I understand you’re seeing some issues with Apple Teacher. I’ll be happy to get you pointed in the right direction for this.


Have you tried restarting your iPad? If not, restart and see if this has any impact on the issue. 


If that doesn’t help, check for an iOS update. Go to Settings > General > Software Update. If you see an update available, create a backup, install the update, and see if the issue is resolved:


How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch


If you continue to see the issue after that, you’ll probably want to reach out to Apple Teacher Support using the following link:


Apple Teacher - Contact Us


Best wishes.

Sep 17, 2019 11:29 AM in response to Joseph_S.

Hi there,


There isn't an issue with the software version. I'm able to actually view the content. What I'm saying is that the content in the quizzes to earn a badge is dated. Not all of the questions' answers still apply. I've noticed it especially in the "ordering" questions where you have to decide on an a correct order to perform an action. Sometimes the steps refer to an older version of that particular app; this makes the quiz dated.


Lauren

Apple Teacher badge questions don't align with actual app use

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