Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Volume - bad on phone, good on earbuds

When I'm on my phone (6S) with it up to my ear, I can barely hear the person I'm speaking with, but when I plug in my earbuds, I can hear great - it's a tremendous difference. Any ideas on how to resolve this? All software up to date. Thanks in advance.

Posted on Sep 17, 2019 7:31 AM

Reply
Question marked as Best reply

Posted on Sep 17, 2019 7:59 AM

Try using a lightly dampened cloth (NOT WET) to clean the speaker at the top of your iPhone. Wax and dirt can get in there causing the sound to be muffled or low.

3 replies

Volume - bad on phone, good on earbuds

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.