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Apple replaced my damaged phone and gave me a new phone but it won’t allow me to get apple care on the site

How can I get apple care on the new device that apple gave me? They replaced my damaged phone with a new phone but the site is not allowing me to purchase apple care

iPhone X

Posted on Sep 17, 2019 12:20 PM

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Question marked as Top-ranking reply

Posted on Sep 17, 2019 12:23 PM

You can't purchase AppleCare+ for a replacement device.

If the original device was covered, the replacement inherits the balance of the existing coverage.

If it was not, the replacement inherits the balance of the original warranty or is warranted for 90 days, whichever is longer.

3 replies

Apple replaced my damaged phone and gave me a new phone but it won’t allow me to get apple care on the site

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