Facebook not loading

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Level 1

5 points

Facebook not loading

Hi there,

Facebook isn't loading in any browsers on my Mac. I have Mojave 10.14.6 installed.

I cleaned cache and cookies, extensions, plug-ins and the lot. It seems that I am the only one to have this problem as everyone else in my household can sign in to it.

I can sign in but the page isn't redirect properly ( the message I get).

I can us eit on my iPad or iPhone. The problem is only on my desktop.

Any ideas how to fix this besides the clear cache and all that?

Thank you.

iMac Line (2012 and Later)

Posted on Sep 17, 2019 6:35 PM

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Answer 1

Top-ranking reply

Eric Root

Level 10

685,245 points

Sep 17, 2019 6:57 PM in response to francisnelli

Are you running any anti - virus programs? Using a VPN?

Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.

Isolating an issue by using another user account

Safe Mode - About

If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply. Pastebin

Etrecheck – System Information

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