Facebook and Macbook Pro problem

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Level 1

24 points

Facebook and Macbook Pro problem

When I access www.facebook.com on my Macbook Pro thru Safari or Google, all I get is a blank page. I can access it on my iPhone and iPad no, problems thru Safari and not the app. This just started one day ago. Prior to that I could access it without any problems. No settings have been changed. I upgraded to Ventura 13.0 a week ago. That is the only thing I have done on my Macbook Pro as far as updates.

Does anyone have any idea what my problem could be. This is what I get when I go on Facebook's site on my Macbook Pro

Thanks for any suggestions to fix my problem.. Sheri

MacBook Pro 15″, macOS 13.0

Posted on Nov 11, 2022 7:53 AM

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Answer 1

Best reply

babowa

Level 9

78,133 points

Nov 11, 2022 8:09 AM in response to sheribe

I would assume there is a problem on Facebook's server/website and the page is not loading correctly. To rule out your Mac, delete cookies, cache, and history and restart the Mac and/or try a different browser. And check if there is a known outage problem with Meta.

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Answer 2

sheribe Author

Level 1

24 points

Nov 12, 2022 2:04 PM in response to babowa

I did as you suggested, removing cookies, history, etc. I shut my laptop down and restarted and still got the same screen as above. Even tried from my husbands laptop which is also a Macbook Pro and the same thing happened. I have sent Facebook a lengthy note what my problem is. Funny how this is only happening on the laptops. I can access Facebook on my iPhone and iPad not using the app thru Safari and Google without any problems.

Thanks for your suggestion.

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Facebook and Macbook Pro problem

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