Every time I update to a new system, as I have done with Mojave, Safari email starts crashing every few minutes and I lose most of the information. It also changes formants.Why? I have just had my computer checked by apple and everything else is running fine, no problems.
[Re-Titled by Moderator]
Safari isn't an email program. Are you accessing your email provider's web site and it is crashing? What are you loading in Safari that is crashing?
Are you running any anti - virus programs? Using a VPN?
Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.
Isolating an issue by using another user account
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply. Pastebin
Safari isn't an email program. Are you accessing your email provider's web site and it is crashing? What are you loading in Safari that is crashing?
Are you running any anti - virus programs? Using a VPN?
Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.
Isolating an issue by using another user account
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply. Pastebin
I use Safari for my email. I do not use the apple email . Ok, safari is my home page and that is how I access email. As you can tell, I am not educated in this but have used this for many years. I will do w hat you say tomorrow. Than k you for your info.
Yes, I do have up to date virus protection.
You are welcome. You might try disabling your anti-virus protection to see if that helps. There are no known Mac viruses and anti-virus programs can disrupt normal computer operations.
Thank you, Eric. I have determined that it is Yahoo mail which is malfunctioning. I have used it for years with no problem. Do you still think I should disable my TotalAV? I paid $$ for it.
You are welcome. Can you just quit/temporarily disable TotalAV as a test?
Issues with Yahoo mail in Safari
