iCloud photos not uploading to MacBook

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Annamus2000 Author

Level 1

8 points

iCloud photos not uploading to MacBook

My iPhone 7's screen has pretty much stopped working to the point I can't use it. However not all of my photos have uploaded to my laptop and I don't want to lose them. The iCloud is all set up and I have purchased extra storage so it is not a storage issue. I managed to get onto my iPhone settings and the 'upload to my photo stream' box is ticked so why are the photos not showing up on my Mac??? All it says at the bottom of my photo library on my Mac is 'updating'....

MacBook

Posted on Sep 18, 2019 6:08 AM

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Answer 1

Best reply

Eric Root

Level 10

684,045 points

Sep 18, 2019 10:29 AM in response to Annamus2000

If it show updating I would let it continue. The photos sync is very, very slow.

Try going to iCloud.com using a computer browser to see if the items are there and whether they are from the device or the computer. That should show whether the device or the computer isn't syncing. If the computer and you are sure it isn't progressing, try going to System Preferences/iCloud and stop syncing. Wait a couple of minutes, then recheck syncing. If the device, go to Settings/Your Name/iCloud and do the above. As a last resort, you can also try signing out of iCloud and then sign in again.

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