USB-C not reading USB-c thumbdrives

Why does the type C connection not work on my MBP....or with an extension adapter.... but the USB-B does work on the extension adapter?


Is the MBP port faulty?


I have tried a couple of different USB-C type thumb drives from Apple and from Best Buy... and neither works on the MBP ports


Frustrated in Seattle....

MacBook Pro with Touch Bar

Posted on Sep 18, 2019 7:16 AM

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1 reply

Sep 18, 2019 7:44 PM in response to neilpitag

Hey, Neil!


Thanks for visiting the Apple Support Communities. If I understand your post, you are unable to get USB-C devices to connect with your MacBook Pro with Touch Bar. I'm happy to help!


There could be a number of reasons why your devices aren't being seen with the USB-C drive. While a problem with the MacBook Pro and/or its port is possible, there are other possibilities we should explore first. I'd recommend going through the following steps, testing between each to see if the issue is resolved:


  1. Check to make sure you have your Finder and Desktop settings to show connected drives: Customize the Finder toolbar and sidebar on Mac - Apple Support.
  2. Use Disk Utility (About Disk Utility on Mac - Apple Support) to verify the file format of your thumb drive(s) is compatible with macOS: File system formats available in Disk Utility on Mac - Apple Support.
  3. If necessary, format your drive(s): Format external drives to Mac OS Extended before using with Aperture - Apple Support specifically discusses use with Aperture, however the format steps are the same for any intended use with macOS.
  4. Reset the SMC: How to reset the System Management Controller (SMC) on your Mac - Apple Support.


Additional information and support may also be found in If a USB device doesn’t work with Mac - Apple Support and Check your device’s USB connection to Mac - Apple Support.


Have a great day!

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USB-C not reading USB-c thumbdrives

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