Spam? from Apple!!

Question

Level 1

8 points

Spam? from Apple!!

I just received this message: It looks like someone logged into your account from a device "iPhone 6S Plus" on September 17, 2019. The login took place somewhere near Norfolk, VA, United States (IP = 70.184.161.131), and do something with your card.

Please verify your account information now, or your account will be locked permanent soon.

Please update your account HERE.

This doesn't look right to me and I doubt if it is from Apple. What should I do?

[Link Edited by Moderator]

iPhone XS

Posted on Sep 18, 2019 7:17 AM

Reply

Answer 1

Eric Root

Level 10

684,105 points

Sep 18, 2019 7:52 AM in response to erthwmnn

Apple won't send you an email/text telling you your account is disabled/restricted or will be disabled/restricted. You will find out the next time you try to log in somewhere.

Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .

The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.

Reply