Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

People can’t hear me.

Brand new XS no case and people can’t hear me talk at all even if I’m screaming. How do I fix this?

iPhone XS

Posted on Sep 18, 2019 7:59 AM

Reply
Question marked as Best reply

Posted on Sep 18, 2019 12:27 PM

Hello,


Start here:


Get help with the microphones on your iPhone, iPad, and iPod touch


If no help, have it checked: Find Locations


Good luck.

2 replies

Oct 8, 2019 6:39 PM in response to janaj5

This may seem ridiculously obvious, but it happened to my mother-in-law: did you remove the plastic protection film that is over both sides of the phone when you first open it? It covers both the microphone and the speaker - but does not interfere with the touch screen - and she used it for a week wondering why people couldn’t hear her and she couldn’t hear them.

People can’t hear me.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.