Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple ID login has frozen my phone.

Apple ID login has frozen my phone


[Image Edited by Moderator to Remove Personal Information]

iPhone XR

Posted on Sep 18, 2019 9:15 AM

Reply
Question marked as Best reply

Posted on Sep 18, 2019 9:18 AM

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup

1 reply
Question marked as Best reply

Sep 18, 2019 9:18 AM in response to Zwanink

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup

Apple ID login has frozen my phone.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.