Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

received an email "confirming" payment to App Store for purchase I did not make obviously fraud. What now?

received an email "confirming" payment to App Store for purchase I did not make-- obviously fraud. What now?


Posted on Sep 19, 2019 10:39 AM

Reply
Question marked as Best reply

Posted on Sep 19, 2019 10:59 AM

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If the email was actually from Apple, see: If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support



1 reply
Question marked as Best reply

Sep 19, 2019 10:59 AM in response to shannoninstillwater

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If the email was actually from Apple, see: If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support



received an email "confirming" payment to App Store for purchase I did not make obviously fraud. What now?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.