Charges
How do I speak with someone about being incorrectly charged for songs
Question marked as
Request a refund for an App Store or iTunes Store purchase --> https://support.apple.com/HT204084
If you still have problems,
iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions -->
https://www.apple.com/emea/support/itunes/contact.html
Contact Apple for support and service - "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232