You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: RezX
RezX Author
User level: Level 1
12 points

iOS 13: Sharing name and photo unavailable because multiple numbers are associated with this Apple ID

So after I installed iOS 13 and opened messages I was able to change by Photo and Name, however I canceled it. Now when I attempt to do it I just get a message saying:


"Sharing name and photo unavailable because multiple numbers are associated with this Apple ID" when I attempt to change it. I dont see why this would be an issue if the same Apple ID is used for my devices. I had a personal phone and a work phone so there is no reason having multiple phone numbers should be an issue.


Has anyone else run into this?

Posted on Sep 19, 2019 12:03 PM

Reply
Question marked as Top-ranking reply
User profile for user: Thesik
Thesik
User level: Level 1
4 points

Posted on Sep 25, 2019 11:25 PM

I wonder whether Apple realises just how many iPhone users are there in the World who have 2 numbers. Some people need a personal mobile number and a work mobile, others will work regularly in 2 different countries and have a mobile number in each country so clients can call them on a local number and I'm sure there are many other reasons. My guess would be that the number of Worldwide iPhone users with 2 numbers is at least in the hundreds of thousands.


I get that Apple don't want people being able to impersonate each other, so text me a verification link to each phone number and make me log in to each of those verification links with my Apple ID to prove that I own both numbers.

View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: Thesik
Thesik
User level: Level 1
4 points

Sep 25, 2019 11:25 PM in response to RezX

I wonder whether Apple realises just how many iPhone users are there in the World who have 2 numbers. Some people need a personal mobile number and a work mobile, others will work regularly in 2 different countries and have a mobile number in each country so clients can call them on a local number and I'm sure there are many other reasons. My guess would be that the number of Worldwide iPhone users with 2 numbers is at least in the hundreds of thousands.


I get that Apple don't want people being able to impersonate each other, so text me a verification link to each phone number and make me log in to each of those verification links with my Apple ID to prove that I own both numbers.

Reply

iOS 13: Sharing name and photo unavailable because multiple numbers are associated with this Apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up