My Wifi Button Is Not Switching to show green, it is either frozen or from the software.

Why is my wifi button not showing any green and it is frozen or something, I've heard many people have had this issue regarding to the software that they updated their phone too. (IOS 12.01) I would Really Appreciate If someone can help with an answer. This is very frustrating to deal with I don't have a phone.

iPhone 8

Posted on Sep 19, 2019 3:24 PM

Reply
1 reply

Sep 20, 2019 12:00 PM in response to Laurensallal

Hello Laurensallal,


Thank you for using Apple Support Communities. It's my understanding that the Wi-Fi option isn't responding on your iPhone. I can definitely see how this could be frustrating. You've come to the right place! I'm happy to help.


If you haven't already, make sure that your iPhone has the latest software version.

Update your iPhone, iPad, or iPod touch


If the issue persists, restart your iPhone. Restarting can resolve many unexpected behaviors.

Restart your iPhone, iPad, or iPod touch


If you're still unable to turn on Wi-Fi, reset network settings. Tap Settings > General > Reset > Reset Network Settings. This will reset all settings, including Wi-Fi passwords, VPN, and APN settings. 


Let us know the results. Please include specific error messages and any other troubleshooting steps you may have tried.


Have a nice day!

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My Wifi Button Is Not Switching to show green, it is either frozen or from the software.

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