iPhone X swipe up not working after iOS 13 update

I just updated to iOS 13 this morning and then my 'swipe up' gesture is not working anymore. I can go pass the lock screen but when I'm using an app I can't 'swipe up'. It only scrolls. Any ideas how to fix it?

iPhone XS

Posted on Sep 19, 2019 3:55 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 22, 2019 4:03 AM

I thought I had this problem after migrating to IOS13. I could not swipe up, but found out through trial and error that if I swiped up and just held my thumb/finger in the center for a second, the app would pop up in the center for dismissal/closure. I turned off "Reduce Motion" under Settings and behavior is normal again. When I swipe up, the app appears and slides up to center for action. YMMV

128 replies

Sep 24, 2019 4:55 PM in response to Ukneil

They reset the phone, ran diagnostics which came back with no issues, and then wanted to charge me $279 for a screen replacement just to see if that would fix the issue, obviously I declined.

Then the Apple genius rep. recommended me to call Apple support, I called, they’re aware of the issue, we all have to wait until a new version of ios13 comes out. No help or support from Apple whatsoever. Beyond frustrated!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone X swipe up not working after iOS 13 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.