ios 13 and fitbit

First, please go to your phone's Bluetooth settings and let me know if the

Ionic is connected/paired with it.

If it is. Let's check the notification settings of

your phone's messaging app.

Please go to your phone's Settings.

Then, tap "Notifications".

Then, tap "Messages".

Make sure the following are configured:

Allow Notifications—On

Alerts > Notification Center—On

Show Previews—Always or When Unlocked

set it to when unlocked if you don't want message content to be seen on your phone just from who its from

Now, please sync your watch to the Fitbit app.

This should then work

Hey. You need to turn message previews on in your notification settings on your iPhone. Resolved the issue for me.

Try going to settings > notifications > messages and turn on your message previews. That is what worked for me.

I know this sounds absurd. But I tried everything too. I followed all the steps they say to fix it. But for some reason when I got on the Fitbit chat with customer service the woman chatted me through the steps again and it finally worked. I get all messages, phone calls, and other notifications

Same issue- no messages, no weather connection, no sleep data connection from app/phone to fitbit. Definitely an apple update issue. I've tried literally EVERY other fix for this ( of course we've all checked to see if message previews are turned on!) All settings have been checked (phone message settings, fitbit message settings, bluetooth, connection etc), waiting for next apple update. I can't believe this update has taken 1/2 of the use of my watch away, it's absurd ha

No one here can speak to what Apple is or is not doing. However, I think the more important question is what is Fitbit doing to resolve the problem? Have you contacted them?

This still hasn’t worked for me.

Tried removing Fitbit from app - didn’t work.

Tried removing app then finding device again - still didn’t work!

Have checked all settings as advised - still didn’t work!

Wish I hadn’t upgraded!!!

I have contacted Fitbit several times and after trying various approaches they concluded it was an Apple issue. I have tried everything recommended here and I still get "Oops, something went wrong. Please try again" when trying to log in to the Fitbit app.

masedai wrote:

I have contacted Fitbit several times and after trying various approaches they concluded it was an Apple issue.

I'm not surprised. They have been peeved with Apple since the launch of the Apple Watch.

I ended up buying a new Fitbit because my Alta took a dive after trying to resolve the issue. I bought a charge 3 and of course I had the same issue. I finally contacted Fitbit support thru chat on the app and a woman helped me immensely. My Fitbit now gets messages on the screen. Even from other apps 😃

please, delia177, let us know what you did! saying you went through the steps and it worked, but not indicating the steps doesn't really help. :-) i have tried the steps fitbit recommended multiple times. then, got a new iphone and tried them multiple times again and still have had no luck.

I have the Fitbit Versa (8 mos old) and iPhone XS (7 mos old). Everything worked perfectly fine and I loved the fact that I was alerted on my Fitbit of incoming phone calls, text messages, calendar notifications. I can't have the volume turned up on my phone, as most of us in my work environment. After IOS 13 update and ALL of the fixes that have been recommended, NONE of the notifications show up on my Fitbit. I am constantly missing important phone calls. Also, although I have vibrate on, that isn't working either. IOS 13 has now rendered my Fitbit a glorified watch. We pay too much money for items to function daily and it's unacceptable for them to place a message on the sites that they are working on it. Apple AND Fitbit need to get it fixed! I'm on my way to switching to to Samsung and Galaxy for phone and wearable technology.

I even went as far as to try this.. any other suggestions?

Still not working