Someone has tried to log in with my Apple ID 3 times this week. Should I change my account info or is two factor enough protection?

It first happened about a month ago, but it was only one time. This past week it has happened three more times. I always get an alert asking me for permission, which I quickly decline. I am concerned that the hacker manage to be successful one day, causing me to lose everything. I am still using iPhone 5 for sentimental reasons that have no money value. I am not even sure how they found my ID since I don't display business emails in spammy websites (I have a junk email for that) and I never use Apple Pay or my phone to make purchases. My question is, Should I change my Apple ID and password or is two factor good enough to keep me safe?

iPhone 5s

Posted on Sep 20, 2019 8:15 AM

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Question marked as Top-ranking reply

Posted on Oct 20, 2019 6:16 AM

If you have 2 Factor Authentication enabled, they sill need a trusted device.


Check your device list to see if there is a device signed in that you don't recognize. You can remove the device using the steps in the article below. If you find one, change your password.


Apple ID device list -Check to see where you‘re signed in


 Apple ID Password Change


 What to do after you change your Apple ID or password - Apple Support     I suggest doing this before you change your Apple ID or password.



12 replies
Question marked as Top-ranking reply

Oct 20, 2019 6:16 AM in response to Boxo1969

If you have 2 Factor Authentication enabled, they sill need a trusted device.


Check your device list to see if there is a device signed in that you don't recognize. You can remove the device using the steps in the article below. If you find one, change your password.


Apple ID device list -Check to see where you‘re signed in


 Apple ID Password Change


 What to do after you change your Apple ID or password - Apple Support     I suggest doing this before you change your Apple ID or password.



Dec 25, 2019 11:53 AM in response to gjgjag

 has your credit card been charged? Are you sure the message is legitimate? Does it contain a link for you to sign in somewhere? It may be a scam. Check your purchases history.


 Purchase History Review


Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.


Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams


Identifying legitimate emails from the iTunes Store


Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. Or control - click on the email and select Forward as attachment. Make sure you send it as an attachment to a new email. If you just forward it, it will probably be rejected. You won’t receive a response.


reportphishing@apple.com

Feb 13, 2020 10:04 AM in response to guinevere1971

The person that had the security chk once and then 3 times. You should do some heavy investigation. And not dis miss it as nothing. Because their almost in you permanently.Find out the source and cut it out by the root.I made the same mistake. 980,000 dollars later. There not going away After they taste money like that. I’m considering. Leaving all devices and moving 6”7 states away. Good luck. To all of you. They are going to ruin the internet z. 4/ever hacked!!!!!!! Treedoctor77

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Someone has tried to log in with my Apple ID 3 times this week. Should I change my account info or is two factor enough protection?

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