Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

You can make a difference in the Apple Support Community!

When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple ID settings

I am getting a request in Settings to “Update my Apple ID settings”. When I click continue, I am prompted to enter my ID password.

When I do so, I get a spinning pinwheel for about 20 minutes and then the message that the process failed and the offer to try again. I have given multiple tries with the same result and still have the notice in Settings.

How do I handle this?

iPhone XR

Posted on Sep 20, 2019 9:39 AM

Reply
Question marked as Best reply

Posted on Sep 20, 2019 9:47 AM

Some people have fixed this by signing out of iCloud and back in.


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device

6 replies

Apple ID settings

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.