You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

air-printers listing multiple (some at least 20x) times when printing from an IOS device

I have 3 air-printers that are each now listing multiple (some at least 20x) times when printing from an IOS device. Odd thing is, the doc will still print accurately no matter which listing is selected.


We've ensured firmware is all up to date. This suddenly began about 6 months ago and we're not sure how to fix.


Any advice is welcome!


Posted on Sep 20, 2019 11:32 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 20, 2019 11:36 AM

Hello,


Let’s try this, unplug all of your printers to see if the number of available printers reduces on the iPad. This will check to see if iPad is generating duplicates even if the printers are no longer online. If the available printers list decreases to 0 then try plugging in 1 printer at a time to see which printer is causing the duplications. Once you have narrowed down the culprit then factory reset the printer.

1 reply
Question marked as Top-ranking reply

Sep 20, 2019 11:36 AM in response to FL-INFO

Hello,


Let’s try this, unplug all of your printers to see if the number of available printers reduces on the iPad. This will check to see if iPad is generating duplicates even if the printers are no longer online. If the available printers list decreases to 0 then try plugging in 1 printer at a time to see which printer is causing the duplications. Once you have narrowed down the culprit then factory reset the printer.

air-printers listing multiple (some at least 20x) times when printing from an IOS device

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.