my apple tv is not connecting to my apple id

my apple tv 1st gen is not loging in to my apple id for some reason it says that i have put the wrong email or password but its right and i tried it many times

Apple TV

Posted on Sep 20, 2019 2:52 PM

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2 replies

Eric Root

Level 10

685,317 points

Sep 20, 2019 4:22 PM in response to Deathrivel07

Have you tired restarting and resetting the TV? DO you have 2 Factor Authentication enabled on your account?

Apple TV - Restart

Apple TV - Reset

pagonca

Level 1

13 points

Oct 2, 2019 4:18 PM in response to Eric Root

my apple TV do not accept my apple ID password ....invalid password; but it is the new password in use in my other iPhone...

I have already restarted and reinitiated the apple TV and nothing changed

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my apple tv is not connecting to my apple id

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