New iPhone set up stuck
New iPhone 11 has been stuck on this screen for over 2 hours now during set up. Is there anyway to move past this?
User profile for user:
Joseph_S.
User level:
Community Specialist
Hello Danilouise21,
Thank you for using Apple Support Communities.
I understand that your new iPhone 11 is stalled at the Apple logo screen during the setup process. I would recommend starting with the following support article to start with:
From that article and your description of your issue, this would appear to be the next article you will need to use:
If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
If you continue to have issues, then you will want to use the provided links to contact Apple Support for additional assistance.
Best regards.