I’m trying to set up my new phone and pair my watch with it. It asks to hold the watch up to the camera and align it with the viewfinder below. But the viewfinder does not appear. What do I do?

The viewfinder doesn’t show when I try to pair my watch with my new phone


Posted on Sep 20, 2019 6:49 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 22, 2019 12:22 PM

Hello marlovs!  


Thanks for reaching out to the Apple Support Communities. Congratulations on your new iPhone and Apple Watch! I know how excited I am to use a new device when I get one. I understand that the camera is not opening the viewfinder while you’re pairing your new Apple Watch. I’m happy to help. You can pair the Apple Watch manually by following the steps under, “Trouble pairing?” from this article: Set up and pair Apple Watch with iPhone. If you find you need more assistance, Contact Apple Support


Cheers!

3 replies
Question marked as Top-ranking reply

Sep 22, 2019 12:22 PM in response to marlovs

Hello marlovs!  


Thanks for reaching out to the Apple Support Communities. Congratulations on your new iPhone and Apple Watch! I know how excited I am to use a new device when I get one. I understand that the camera is not opening the viewfinder while you’re pairing your new Apple Watch. I’m happy to help. You can pair the Apple Watch manually by following the steps under, “Trouble pairing?” from this article: Set up and pair Apple Watch with iPhone. If you find you need more assistance, Contact Apple Support


Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I’m trying to set up my new phone and pair my watch with it. It asks to hold the watch up to the camera and align it with the viewfinder below. But the viewfinder does not appear. What do I do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.