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Level 1

4 points

iPad does not respond after an update push

We had just updated our iPad yesterday and it suddenly went to recovery mode. Tried to update or restore via computer. But got "The iPad could not be restored. An unknown error occurred" message. Any help would be appreciated.

Posted on Sep 20, 2019 8:32 PM

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QuickPost

Level 10

103,335 points

Posted on Sep 20, 2019 9:00 PM

Hello,

Please refer to the following Apple Support document.

If you can’t update or restore your iPad

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iPad does not respond after an update push

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