iPhone 11 Pro Max Camera issues

It’s most probably a software issue. My iPhone 11 Pro normally takes fantastic pictures but under certain circumstances it is really crappy. E.g. yesterday afternoon when it suddenly decided to only make middle grey out of white snow and glaciers panorama. Before the pictures were really brilliant and then, out of a sudden, they all look grey in grey. It seems as if the iPhone 11 Pro software logic has not been trained enough with certain sceneries. Especially because other objects come still out nicely as before.

i had to find an app because the original app just didnt give me good results anymore. Never used a camera app at all. Until i started having issues with iphone 11 pro camera. **** i’ll take some pics with stock camera app and then some procamera App.

That's because zooms other than 0.5x, 1x and 2x are purely digital zooms that are approximations of focal lengths and should be avoided for best quality.

In normal bright light situations, the wide lens is 0,.5x, the normal lens is 1.0x and the telephoto 2x.

In slightly dimmer light the 2.0x setting is just a digital zoom of the 1.0x picture and it's instantly recognizable as such; you can verify that by holding your finger over the telephoto lens and as light levels fall you will suddenly get a picture.

Janice9578 wrote:

They use to have a good policy. I had a bad once - they gave me a brand new one right in the box- you get refurbished now no matter what.

That is in the Apple warranty, as well as the warranties of Google, LG and Samsung.

If during the Warranty Period you submit a claim to Apple or an AASP in accordance with this warranty, Apple will, at its option:

(i) repair the Apple Product using new or previously used parts that are equivalent to new in performance and reliability,

(ii) replace the Apple Product with the same model (or with your consent a product that has similar functionality) formed from new and/or previously used parts that are equivalent to new in performance and reliability, or 

(iii) exchange the Apple Product for a refund of your purchase price.

Apple One (1) Year Limited Warranty

Hey Guys, if you turn it to silent it takes quicker photos & no blur , Also clean the Lens - if it’s smudged it’ll take a blurry hazy Photo

My Problem is it takes photos and the colours are different- then I need to use my iPhone 8 Plus which takes perfect actual colour pics - any suggestions

Thanks

i believe problems like this would be fixed in the upcoming update. it does definitely seem like a software issue.

I have played around with camera + app vs IOS camera app...there is a difference possibly how the app processes the photo? Notice any differences here?

Something that helped me was changing the settings for the resolution.

Apple in general does not acknowledge existing bugs but rather will inform users when a bug has been fixed.

I would recommend contacting Apple Support directly:

Contact - How to Contact Us - Apple

I’ve spoken to an employee at Apple Store. He tested my device and said it was a software issue.

Sorry I meant defective lense . But it was also deceptive 😁

Looks like I will try for an exchange.

I use Halide with my XR. Check it out.

I called Verizon and they told me to trade it since it’s having issues and still in the 14 days of receiving it. Hopefully the next is better.

Are you running iOS 13.2?