IOS 13 Email Problem

Updated iPhone X to IOS 13. Go to mail app and choose an email from list of emails, which chosen email, like before, then appears in full in a new window. It is now impossible to switch to next email from that page. The up and down arrows at top right of screen do not work. Moreover, if I trash an email the next email does not appear but instead I get a message "No Message selected," and thus always have to go back to original email list to get the next message. This never happened before the update.

iPhone X

Posted on Sep 21, 2019 6:34 AM

Reply
1 reply

Sep 23, 2019 9:22 AM in response to drendrusba

Hello drendrusba.


Welcome to Apple Support Communities.


If I'm understanding correctly, since updating your iOS, your Mail app is not working properly. I know how important it is to be able to manage my email and I will be glad to assist.


Let's close Mail, and restart your iPhone to see if it helps:


How to force an app to close on your iPhone, iPad, or iPod touch


Restart your iPhone, iPad, or iPod touch


Cheers.

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IOS 13 Email Problem

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