Condensation Under Camera Lens, Liquid Contact Indicator not Activated

I cleaned my iPhone X with a microfiber cloth moistened with lukewarm water. Later that night, I realized that both rear facing camera lenses had condensation under them. Face ID also stopped working, so I'm assuming there is moisture underneath that lens as well. When I checked the Liquid Contact Indicator, I noticed that it was not activated.


Since then, I have tried locking the phone in a bag with silica gel, laying it on top of a fan for hours, and nothing has made a dent in the moisture problem. It seems that the iPhone is so well insulated, that the moisture isn't able to escape—which makes me wonder how the water got in there in the first place. I have it off most of the time now, but the phone is functioning perfectly otherwise (the camera itself still works great, except for the foggy images).


My understanding is that the LCI is the first thing to trip when the iPhone comes into contact with too much water, and is generally the basis for determining misuse. Since the indicator is not red, do I have a chance on getting a repair by Apple?


Thank you.

iPhone X

Posted on Sep 22, 2019 12:28 AM

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Condensation Under Camera Lens, Liquid Contact Indicator not Activated

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