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Why doesn’t it let me remove my debit card from payment method?

Why doesn’t it let me remove my debit card from the payment method?

Posted on Sep 22, 2019 12:09 PM

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Question marked as Best reply

Posted on Sep 22, 2019 2:38 PM

Hello emileo275,


Here are support documents with useful information:


Change or remove your payment information from your iTunes Store account (Apple ID) - https://support.apple.com/HT201266


If you can't remove your last payment method or use no payment method with your Apple ID - "Learn why you can't use your Apple ID without a payment method in the App Store, iTunes Store, and more." - https://support.apple.com/HT203905


#1 in the last link is a frequent cause, where somebody has a subscription which means you cannot change the payment method. You must wait for the subscriptions to expire, or contact Apple and see if they can resolve the issue.


This is the most direct method to contact Apple for media/app/iCloud store support:

iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions -->

https://www.apple.com/emea/support/itunes/contact.html


Use this method to get telephone support:

Contact Apple for support and service - "See a list of Apple phone numbers around the world."

https://support.apple.com/HT201232

1 reply
Question marked as Best reply

Sep 22, 2019 2:38 PM in response to emileo275

Hello emileo275,


Here are support documents with useful information:


Change or remove your payment information from your iTunes Store account (Apple ID) - https://support.apple.com/HT201266


If you can't remove your last payment method or use no payment method with your Apple ID - "Learn why you can't use your Apple ID without a payment method in the App Store, iTunes Store, and more." - https://support.apple.com/HT203905


#1 in the last link is a frequent cause, where somebody has a subscription which means you cannot change the payment method. You must wait for the subscriptions to expire, or contact Apple and see if they can resolve the issue.


This is the most direct method to contact Apple for media/app/iCloud store support:

iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions -->

https://www.apple.com/emea/support/itunes/contact.html


Use this method to get telephone support:

Contact Apple for support and service - "See a list of Apple phone numbers around the world."

https://support.apple.com/HT201232

Why doesn’t it let me remove my debit card from payment method?

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