My Apple Watch keeps asking for my Apple ID password

My watch keeps asking for my Apple ID password then I enter it and it keeps asking


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Apple Watch

Posted on Sep 22, 2019 5:44 PM

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Posted on Oct 9, 2019 9:03 AM

I HAVE THE RESOLUTION. after experiencing this issue myself where the apple watch is requesting a password and you enter the password from your apple phone but then never receive the verification code this is what you need to do. Yes, It is because many of us have 2 apple IDs (1 for personal associated for you only "1st ID" and other possibly used for itunes and app store for family "2nd ID"). On a device (you decide) .. sign out of the apple id associated with your personal and sign into the one that the APPLE WATCH is asking for. This is a temporary sign out ... after you get the verification code to the 2nd ID then you can sign back in using the 1st ID. I have multiple devices so I signed out and back in using a secondary phone that I have. But you can do this on an IPAD or Macbook also. I would not do this on your primary phone. Once you sign in with the 2nd iD .... go through the verification steps on the WATCH again. This will now send the verification code to the device you used to sign into with the "2nd ID". Get that verification code, use it to verify the watch. Then go to the app store icon on the WATCH and choose any free app to download and make sure it downloads. Wait 5 minutes to confirm that you are no longer receiving this message on the watch anymore and then go back to that device you selected to now SIGN OUT using the 2nd ID and sign back in with the 1st ID.


These steps should save you 2 hours on the phone with TIER 2 APPLE Support.

TIER 1 apple support will not be able to fix this issue. If you call apple support, you need to specifically request TIER 2 support.


Be blessed and pay it forward!

373 replies

May 19, 2020 12:17 PM in response to MuldunE

Exactly the same thing started happening to me on my Apple Watch 3 month ago. A message pops up on my watch asking for the password to my Apple ID. I have tried to enter it in with my finger and it always always says it’s wrong. When I tap the keyboard option it says go to the keyboard on my iOS device and there isn’t one. I’ve had multiple tickets with the Apple customer support. One provider said that the keyboard pops up on your iOS device so fast that most people miss it. I don’t think this is true because I have had my phone on and in my hand while I tap the keyboard icon on the watch face and I have never seen a keyboard pop up on my phone. Both customer service providers have told me that there is no way to enter your Apple ID password in your Apple Watch app unprompted. The big problem is that once I get this request asking for my Apple ID password on my watch, the watch is unable to make calls, receive calls, or receive texts. So this has turned my watch into an expensive bracelet. The only thing that works temporarily is to Power down and unpair the watch and start over. This gives me about an hour of functional use before the password request pops up again and my watch is useless again. I actually just told the customer service provider I was on the phone with today about this thread and I said from what I can understand this is a glitch that is destroying peoples watches and there is no known solution for it. He told me that Apple does monitor these forums and if there’s a problem this widespread they will usually work on trying to fix it. At this point we are going to be making a ticket for the engineers to help me as customer service can’t solve the problem.

Jun 10, 2020 1:04 PM in response to wendyk12

Yes, there are two options on the AppleWatch to update: a TINY keyboard and Scribble that show up to update one's password. I was finally able to get my AppleWatch back in use using Scribble on the watch. Also, once the password is set, there is no need to continually update one's password every time there's a WatchOS update, (unless password to AppleID was changed). As for updating the password for AppleWatch on the WatchApp on an iPad, that's news to me as I've not seen the WatchApp on my iPad or AppStore. I must say, Apple doesn't make it very easy!

Oct 2, 2019 8:32 AM in response to camVFX

Me too! After the most recent update for my Apple Watch ver3, I cannot even use my watch because a screen appears asking me to enter my Password for my Apple ID, but a non-visible keyboard appears so no way to enter that Password and if you hit Cancel then the same screen just reappears as a continuous loop and won’t go away. So no access to my Apple Watch which is now a useless tool around my wrist. Apple Technical Support please reach out to me to fix this issue!

Oct 15, 2019 1:20 PM in response to ebony_eyes

I've recently had this same problem and I only have one ID. Having 2 may cause the issue but that is not only cause. I know my ID that I am entering is correct because how else could I be commenting here - Right?

There is a new Watch OS 6 update (6.0.1) that I will do later tonight but the description of this update does not address this (it's about the Mickey watch face not speaking, calendar and display calibration).

But at least I see this is happening to others as well.

Oct 30, 2019 7:40 PM in response to mcrina

I have a Series 3.

THIS IS AN OBVIOUS WATCH IS ISSUE THAT APPLE NEEDS TO ADDRESS ASAP! It was happening to me several times a day and no matter what I did it would not except my Apple password. I called support a couple of weeks ago after 30mins in the phone with a very nice and helpful rep, trying every solution and nothing working, for some reason it finally excepted my password. That fixed this message popping up every few minutes. Now though I get it once or twice each morning when I put my watch on and put in my passcode (or any other time I need to put in my code).

In my opinion this is related to now being able to get an app right from the watch in Watch OS 6.

Dec 13, 2019 4:15 PM in response to maryellenfromcorrales

Well I did as Onward said and it worked for a day! Today same thing with enter password. Keeps saying invalid password. I finally clicked on keyboard and finally the keyboard showed up on my phone and was able to enter it and so far all is good. We will see what happens tomorrow!!!! Lucky to all who aren’t having a problem but a lot of us are and not happy about it!

Jan 4, 2020 11:12 AM in response to mcrina

I have this problem as well and it is incredibly frustrating. Here is what happens: I have two apple ID's connected, some of my phone apps are from one and the rest from another.


It's asking for my secondary apple ID, my moms, and it does it for every single app I've downloaded from her ID. Mind you, it's for my iPhone apps not my apple watch apps. It no longer pops up every day on my phone like it used to, instead it pops up on my watch and cannot be dismissed without reappearing rendering my watch useless. I enter the password three or four times but give up because it needs a verification code from my mom's phone every time and I don't even live with her so it gets very tedious.


Does deleting and reinstalling all the apps work? I'd hate to have to go through that but I will if it will stop this.

Jan 9, 2020 12:41 AM in response to mcrina

Question for everyone: Is the Apple ID popping up on your Watch an App Store account ID? Or was it ever used previously as an App Store ID? I'm suspecting there are several apps that were purchased with this particular Apple ID in the past that's been installed on my iPhone for years, and they (or parts of them, references to them, etc) just recently got installed on my Watch (even if that installation isn't completely visible) with an OS update.


I have hundreds of apps on my phone, so I'm going to try to find time to go through them and figure out which Apple ID was used to purchase them.


Still, I'm not sure why we would ever need to enter a password on the Watch instead of the iPhone. Doesn't make any sense.


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My Apple Watch keeps asking for my Apple ID password

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